Welcome to Nayyaab Autos! These Terms of Service (“Terms”) govern your access to and use of our e-commerce website, services, and products. By accessing or using any part of our site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

1. Introduction

Nayyaab Autos operates as an online platform specializing in the sale of used auto parts. Our services are available to customers globally, with operations based in the United Arab Emirates (UAE). These Terms outline your rights and obligations when interacting with our platform, ensuring a fair and transparent environment for all users.

2. Products and Services

Nayyaab Autos offers a wide range of used auto parts for various makes and models of vehicles. All products are sold on an “as-is” basis, with detailed descriptions and images provided to the best of our ability.

• Product Descriptions:We strive to provide accurate and comprehensive descriptions of all used auto parts, including their condition, compatibility, and any known defects or wear. However, due to the nature of used items, minor discrepancies may occur. We encourage customers to review product details carefully and contact us with any questions before making a purchase.
• Pricing:All prices are listed in AED (United Arab Emirates Dirham) unless otherwise specified. Prices are subject to change without notice. We reserve the right to modify or discontinue any product or service without prior notice at any time.
• Availability:All orders are subject to product availability. While we endeavor to keep our inventory updated, some items may be sold out or unavailable. In such cases, we will notify you promptly and offer alternatives or a full refund.

3. Orders and Payments

• Order Acceptance:Your placement of an order does not necessarily constitute our acceptance of your order. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in the description or price of the product, or error in your order.
• Payment:All payments must be made in full before products are dispatched. We accept various payment methods as displayed at checkout, including major credit cards and other secure payment gateways. For high-value orders, we may require a partial upfront payment or additional verification.
• Currency:Transactions will be processed in AED. For international customers, your bank or payment provider may apply currency conversion rates and fees, for which Nayyaab Autos is not responsible.

4. Shipping and Delivery

Our Shipping Policy, available on our website, governs the shipping and delivery of all products. Key points include:

• Global Reach:We ship to numerous countries across Europe, USA, Canada, Africa, GCC, South Africa, Ireland, and other regions. Shipping times and costs vary based on destination and chosen shipping method.
• Customs, Duties, and Taxes:International customers are responsible for all customs duties, taxes, and import fees levied by their respective countries. These charges are not included in the product price or shipping cost.
• Delays:Nayyaab Autos is not responsible for delays caused by external factors such as customs procedures, adverse weather conditions, or carrier issues.

5. Returns and Refunds

Our Returns and Refunds Policy, available on our website, details the conditions under which returns and refunds are accepted. Key aspects include:

• Eligibility:Returns are generally accepted within 14 days of delivery for items that are unused, uninstalled, and in their original packaging, provided they meet our eligibility criteria.
• Non-Returnable Items:Certain items, such as installed or damaged parts, electrical components (unless defective upon arrival), and personalized orders, are non-returnable.
• Process:All returns require a Return Merchandise Authorization (RMA) number. Customers are responsible for return shipping costs unless the return is due to our error.

6. Intellectual Property

All content on the Nayyaab Autos website, including text, graphics, logos, images, audio clips, digital downloads, and software, is the property of Nayyaab Autos or its content suppliers and protected by international copyright laws. The compilation of all content on this site is the exclusive property of Nayyaab Autos.

7. User Responsibilities

• Accurate Information:Users must provide accurate, current, and complete information when creating an account, placing an order, or interacting with our services.
• Prohibited Activities:You agree not to use the website for any unlawful purpose or in any way that could damage, disable, overburden, or impair the site. Prohibited activities include, but are not limited to, fraudulent purchases, unauthorized access to our systems, and distribution of malicious software.
• Account Security:You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account or password.

8. Disclaimer of Warranties; Limitation of Liability

Nayyaab Autos provides its website and products on an “as is” and “as available” basis. We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the service will be corrected.

In no case shall Nayyaab Autos, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility.

9. Indemnification

You agree to indemnify, defend and hold harmless Nayyaab Autos and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

10. Severability

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

11. Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the United Arab Emirates (UAE), specifically the laws of the Emirate of Dubai, without regard to its conflict of law provisions.

12. Changes to Terms of Service

You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

13. Contact Information

Questions about the Terms of Service should be sent to us at info@nayyaab.com.

Thank you for choosing Nayyaab Autos – your trusted source for quality used auto parts!