At Nayyaab Autos, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or interact with our services. By using our website, you consent to the data practices described in this policy.

1. Information We Collect

We collect various types of information to provide and improve our services to you:

• Personal Identification Information:This includes your name, email address, postal address, phone number, and payment information (e.g., credit card details) when you create an account, place an order, or subscribe to our newsletter.
• Order Information:Details related to your purchases, including the specific used auto parts you buy, transaction history, and shipping details.
• Technical Data:Information about your device and how you interact with our website, such as your IP address, browser type, operating system, referral sources, pages viewed, and the dates/times of your visits. This is collected through cookies and similar tracking technologies.
• Communication Data:Records of your communications with us, including emails, chat transcripts, and phone calls.

2. How We Use Your Information

We use the collected information for various purposes, including:

• To Process Transactions:To fulfill your orders, process payments, and deliver the used auto parts you purchase.
• To Provide Customer Service:To respond to your inquiries, provide support, and manage your account.
• To Improve Our Services:To analyze website usage, understand customer preferences, and enhance our product offerings and website functionality.
• For Marketing and Promotions:To send you updates, promotional offers, and newsletters, provided you have opted in to receive such communications. You can opt-out at any time.
• For Security and Fraud Prevention:To protect our website and customers from fraudulent activities and unauthorized access.
• To Comply with Legal Obligations:To meet legal and regulatory requirements in the UAE and other jurisdictions where we operate.

3. How We Share Your Information

We may share your information with third parties in the following circumstances:

• Service Providers:We engage trusted third-party service providers to perform functions on our behalf, such as payment processing, shipping, data analysis, marketing assistance, and customer service. These providers have access to personal information only as needed to perform their functions and are obligated to maintain the confidentiality and security of the information.
• Shipping Partners:Your shipping address and contact details will be shared with our logistics and shipping partners to facilitate the delivery of your orders.
• Legal Requirements:We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
• Business Transfers:In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction.
• With Your Consent:We may share your information with other third parties when we have your explicit consent to do so.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information. We use industry-standard encryption technologies (SSL) to protect sensitive data transmitted online. All payment transactions are processed through secure gateway providers and are not stored or processed on our servers.

While we strive to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

5. International Data Transfers

As a UAE-based company serving a global audience, your information may be transferred to, stored, and processed in countries outside of your own, including those with different data protection laws than your jurisdiction. By using our services, you consent to such transfers.

We take steps to ensure that your data is treated securely and in accordance with this Privacy Policy, regardless of where it is processed. This may include implementing standard contractual clauses approved by relevant authorities or other appropriate safeguards.

6. Your Data Protection Rights

Depending on your location and applicable data protection laws (e.g., GDPR for European users, CCPA for Californian users), you may have the following rights regarding your personal data:

• Right to Access:You have the right to request copies of your personal data.
• Right to Rectification:You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• Right to Erasure:You have the right to request that we erase your personal data, under certain conditions.
• Right to Restrict Processing:You have the right to request that we restrict the processing of your personal data, under certain conditions.
• Right to Object to Processing:You have the right to object to our processing of your personal data, under certain conditions.
• Right to Data Portability:You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us at info@nayyaab.com. We will respond to your request within a reasonable timeframe as required by applicable law.

7. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can manage your cookie preferences through your browser settings. Please refer to our Cookie Policy (if applicable) for more detailed information.

8. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from a child without verification of parental consent, we take steps to remove that information from our servers.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top of the policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

• Email:info@nayyaab.com
• WhatsApp:+971 50 745 8453

Thank you for trusting Nayyaab Autos with your personal information.